Privacy Policy

Italian Coffee AG provides this Privacy Policy to inform you about the collection of personal data when you visit this website. By accessing this website, you agree to this Privacy Policy. Please note that as this website is further developed and new technologies are implemented or legal regulations change, individual updates to this Privacy Policy may be necessary. Italian Coffee AG therefore recommends that you review this privacy policy from time to time.

Privacy
Pursuant to Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG) and the EU General Data Protection Regulation (GDPR), every person has the right to privacy and protection against the misuse of their personal data. Italian Coffee AG treats your personal data as strictly confidential. In particular, all data processing by Italian Coffee AG is carried out in accordance with the relevant legal bases.

Definition of “Personal Data”
“Personal data” refers to any information relating to an identified or identifiable natural person (“data subject”). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier, or one or more specific characteristics which reflect the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. As a visitor to this website, personal data includes all data that can be used to personally identify you, such as your name, address, email address, or user behavior.

Personal Data and Purposes of Processing
When you access this website, the following personal data is stored in log files: IP address, date, time, browser request, and general information transmitted about the operating system or browser. This usage data forms the basis for statistical, anonymous analyses, enabling us to identify trends that allow us to improve our offerings accordingly. When you contact Italian Coffee AG—for example, by phone, email, or contact form—we store the personal data you provide (e.g., last name, first name, phone/cell phone number, and email address) will be stored by us in order to answer your questions or process your inquiry. When you submit an online inquiry, all personal data you enter into the form is stored and processed for this purpose. Your personal data will be stored only as long as necessary for the respective purpose. Data will only be disclosed to public bodies, government agencies, and private individuals on the basis of legal provisions, court decisions, or official orders for the purpose of legal prosecution or to defend our legally protected rights in the event of an infringement. No further data processing or personal analysis takes place, except in connection with technical security incidents, conduct in breach of contract, or criminal acts.

Cookies
This website uses so-called cookies. Cookies are small pieces of information that are stored locally on your computer by your web browser. Cookies cannot execute programs or transmit viruses to your computer. They serve solely to make Italian Coffee AG’s website more user-friendly and effective overall.

This website may use the following types of cookies:
Session cookies: temporary files that are deleted when you close your web browser;

Persistent cookies: these cookies remain on your computer after you close your web browser, but can be deleted by the user;

Transient cookies: these are cookies that are necessary for the operation of the website. These include, for example, cookies that enable users to log in to secure areas of the website.

In addition, the “Google Analytics” and “Siteimprove” cookies are used. Their functionality and purposes are described below under “Web Analytics.” You can refuse or delete cookies via your web browser settings. While you will still be able to use the Italian Coffee AG website, some functions may be impaired or no longer available.

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Web Analytics

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics enables Italian Coffee AG to understand how users interact with this website, how they arrived at it, which pages they visit, and which links they click on. Google Analytics uses so-called “cookies,” text files that are stored on your computer and enable an analysis of your use of the website. The data generated by Google Analytics is subject to Google’s privacy policy and is transmitted to Google and stored by Google on servers in the United States. Before the data is transmitted to Google, it is anonymized (by adding the “_anonymizeIp()” function or an equivalent function to the tracking code). Only then is the data processed by Google. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. The IP address transmitted by your web browser as part of Google Analytics is not combined with other data held by Google. On behalf of Italian Coffee AG, Google will use the transmitted information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website and internet usage. These purposes also constitute Italian Coffee AG’s legitimate interest in processing the data. For more information on Google’s Terms of Service and privacy policy, please visit https://www.google.com/analytics/terms/de.html and https://policies.google.com/. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser add-on to disable Google Analytics https://tools.google.com/dlpage/gaoptout?hl. Opt-out cookies prevent the future collection of your data when you visit this website. You can prevent the installation of cookies by adjusting your browser settings accordingly. However, please note that in this case, you may not be able to use all features of this website to their full extent. By using this website, you consent to the processing of the data collected about you by Google Analytics in the manner described above and for the purpose stated above.

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Links to Other Websites
The Italian Coffee AG website contains links to websites operated by third parties. Italian Coffee AG has no influence over these websites, their content, offerings, and availability, nor over the privacy policies and provisions applicable to them. Italian Coffee AG therefore disclaims all liability.

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Data Protection
Contacting Italian Coffee AG via the contact form, the online damage report, or by accessing the Italian Coffee AG intranet takes place via the Internet and thus via an open network accessible to everyone. Although data is transmitted in encrypted form between the user and Italian Coffee AG (encrypted website), certain transmission connection data—such as the sender’s and recipient’s addresses—remains unencrypted. Italian Coffee AG takes all reasonable organizational and technical measures to protect the confidentiality, integrity, and availability of the personal data under Italian Coffee AG’s responsibility. However, it is the responsibility of every user of this website to protect their computer and devices accordingly and, in particular, to choose a secure password for logging into the Italian Coffee AG intranet and to treat the necessary login credentials confidentially.

Your Rights
You have the following rights with respect to Italian Coffee AG regarding your personal data:

• Right of access,

• Right to rectification or erasure,

• Right to restriction of processing,

• Right to object to processing,

• Right to data portability,

You also have the right to lodge a complaint with the competent data protection supervisory authority regarding the processing of your personal data by Italian Coffee AG.

Contact
Do you have questions about this Privacy Policy? Or would you like to exercise your data protection rights, such as the right to access your own personal data, the right to rectification, or the right to erasure? If so, please contact info@bestitaliancoffee.ch.